We have regular capital investment in every year on energy-saving freight carriers and LED lighting as commitment to environmental stewardship.

At our Miyakonojo Logistics Center, we have adopted refrigeration equipment with a high-efficiency IPM motor for cooling equipment selection. We also save energy by installing the world’s highest efficiency cooling equipment to enhance the efficiency of both compressors and heat exchangers. Our refrigerating facilities are also equipped with a high-efficiency ammonia refrigerators using natural refrigerant (directly expanded ammonia). Dealing with the large amount of frozen steamed sweet potatoes at our Miyakonojo Logistics Center for shochu liquor production, we try our best to reduce power consumption by lowering approximately 20% of the load on the refrigeration process and saving energy by our exclusive air-cooled differential pressure type pre-cooling devices.

Platforms for frozen items are cooled down for quality standard while external air normally flows in and condenses on floors, walls, and ceilings. For this reason, dehumidifiers have to be installed that we have, in fact, opted for high-efficiency (energy-saving) desiccant dehumidifiers for the center.

Matsuoka Co., Ltd. is aware of the importance of its social responsibility as a food trading corporate, a processing manufacturer, and a logistics operator dealing with seafood in general. Aiming at the establishment of corporate ethics and contribution to social development through business growth, we have “Corporate Code of Conduct” for all our officers and associates.

We shall comply with this “Corporate Code of Conduct” with pride and sense of responsibility to act sincerely, fairly for both business and private matters.

01Basic mindset

Compliance to laws and corporate moral

We shall comply with domestic and international laws, our internal regulations paying respect and act according to corporate ethics (such as integrity and social morality) at all times for both business and private matters. We shall also contribute to society through sound corporate activities and strive to secure appropriate profits.

Thorough compliance to corporate moral

The top management thoroughly understands the onus is on them to execute the spilits of this "Corporate Code of Conduct"; they shall take initiative to ensure awareness by setting good examples, and they shall strive to ensure thorough corporate moral by establishing a sound internal system.

Investigation and appropriate disciplinary action

In the event with violation of this Codes, the top management shall make a clear declaration, both internally and externally, that they take full responsibilities to solve the problem, investigation the cause, strive to prevent recurrence.They ensure public disclosure and accountability promptly and accurately, then take harsh disciplinary action including to themselves through clarification of the authority and responsibility.

02Stable provision of safe, secure products and services

Stable supply of food products

We would like to contribute to the stable supply of various food as an integrated logistic company importing food from all over the world and operating cold stotages.

Supply of safe and secure products

We shall prioritize safety in all our import, export, processing activities, and strive to supply safe and secure products for consumers.

Provision of high-quality logistics services

We try to catch the needs of our customers changing every day, and put the supply chain management in practice. We believe it supports to the confortable food life of consumers. Furthermore, we shall contribute to the improvement of customer satisfaction (CS) and the development of local communities through the provision of integrated logistics services practicing 3PL (Third Party Logistics).

For consumer’s needs

We will refrect the needs from consumers to all of our corporate activities through appropriate responce to complaints, queries, and requests.

03Fair, transparent, and sound business transactions

Fair competition

We shall comply with Antitrust Law and Unfair Competition Prevention Law and promote fair, open competition.

Sound and transparent business transactions

We shall maintain sound and transparent relationships with other organizations, companies, and individuals in our business activities, and also with politics and administration. We shall not engage in bribery, illegal political contributions, or any benefit -offering acts.

Client entertainment and gifting within reason

We shall thoroughly examine the necessity of entertaining clients or gifting public officials, politicians, and all kinds of our business partners. At all times, we shall act within reason.

Response to anti-social forces

We shall stand firm against anti-social forces/groups that threaten the order and safety of our civil society. Also, we shall refuse all unreasonable or illegal requests at all times.

04We respect human rights and create an employee-friendly, result-oriented working environment

Respect for human rights

We respect human rights to create a fair working environment. We shall eradicate harassment based on gender, nationality, age, ethnicity, race, religion, belief, and physical disabilities. We strive to treat all individuals fairly, respecting their aptitude and abilities at all times.

Create an emploee-friendly, result-oriented working environment

We are proud of our mission to supply consumers with safe and secure products as a member in the food industry and working to enhance the level of our ability for duties. Additionally, we shall promote the improvement and efficiency of our operations, and strive to create an employee-friendly, result-oriented working environment.

05Protection and proper management of company assets and information

Protection of personal information and customer information

We shall use acquired personal and customer information only for business purposes, and manage all collected information properly to prevent any kinds of leakage.

Appropriate use of information system

We shall use our information system only for company activities, not for any personal purposes.

Handling of information devices

personal computers and mobile phones

Protection of the information of our customers

We shall take the strict management of the information of our trading partners acquired in our business activities. We shall not use or disclose any of the information for any purpose without the consent of the related partners.

Proper use of company assets

We shall properly use, manage, and preserve all company assets (capital and properties) only for business purposes, not for personal purposes.

Prohibition of confidential information disclosure

We shall take strict management of confidential information to prevent any unauthorized use and leakage.

06Full responsibilities to stakeholders, including all shareholders and investors

Prohibition of insider trading

We shall not engage in any nefarious acts such as receiving profits from stock trading with the use of inside information from non-disclosed business partners.

Appropriate creation and custody of records

The records and reports required in accordance with laws and internal regulations shall be arranged appropriately and accurately and strictly managed.

Appropriate accounting

We shall record accounting facts properly in accordance with relevant laws and internal regulations when making entries in accounting books/accounting slips. We shall not engage in any unlawful accounting treatment such as false/fictitious entries or off-the-books assets.

07Conservation of to global environment and contribution to society through our business activities

Achivement both conservation of environment and business activities

We shall endeavor to use the limited precious resources (raw materials, energy, etc.) more efficiently for our business activities. We try to achieve both conservation of environment and business activities by reducing consumption of resources and recycling.

Contribution to society through business activities

We shall develop and promote safe and secure products for healthy and rich dietary life.

Overseas issues

We shall comply with local laws in foreign countries, pay respect to their cultures and habits, and contribute to their development through our business activities.